Salesforce (CRM), a major player in customer relationship management, announced an expanded collaboration with Sprout Social, ...

Salesforce has crossed a significant threshold in the enterprise AI race, surpassing 1 million autonomous agent conversations on its help portal — a milestone that offers a rare glimpse into ...

Concentric AI today announced the availability of powerful industry-first integrations that enhance the AI-driven ...

Pegasystems PEGA expects strong traction in its cloud-subscription business to continue, which is increasingly driving ...

The U.S. government has officially designated OpenAI, Google, and Anthropic as approved artificial intelligence (AI) vendors, ...

Salesforce's $8 billion acquisition of Informatica aims to strengthen its position in the enterprise data market by integrating advanced data management and AI solutions.

Salesforce CEO Marc Benioff revealed the software company uses artificial intelligence (AI) technology to perform a good deal of its work. He told Emily Chang, the host of Bloomberg’s "The ...

Decagon, a two-year-old AI startup helping companies cut customer support costs, is in talks to raise $100 million at a $1.5 billion valuation, according to Forbes, which cites multiple sources ...