Marc Benioff thinks the AI future of the office is already here, and he has the data to back that up within his company.

In the aftermath of significant layoffs by Salesforce linked to its deployment of AI tools, the company now says it is ...

Artificial Intelligence (AI) performs a lot of work at Salesforce, but the company has no mass lay-off plans yet, CEO Marc Benioff has said.

From auto-updating CRM fields to new industry agents and employee tools, Salesforce’s Summer ’25 update positions Agentforce as a no-code AI engine woven into every enterprise workflow.

Salesforce Inc. Chief Executive Officer Marc Benioff said his company has automated a significant chunk of work with AI, ...

Salesforce CEO Marc Benioff revealed the software company uses artificial intelligence (AI) technology to perform a good deal of its work. He told Emily Chang, the host of Bloomberg’s "The ...

Here are Salesforce's three best practice recommendations for every organization integrating AI into their service approach.

Benioff estimated that his software company has reached about 93% accuracy with AI technology. “It’s pretty good,” he said, but it’s not “realistic” to hit 100%.

Salesforce and Slack surveyed 5,000 desk workers across the globe and found daily AI usage has more than doubled in the past ...

Salesforce shared a report on how business leaders struggle with data before introducing AI agents for Tableau as a response. The post Salesforce bets AI agents can solve business leaders ...

The software giant faces 'growing pressure to increase adoption of Agentforce,' its agentic AI offering, according to an analyst. Informatica's data-management platform could help. Salesforce Inc ...