In the aftermath of significant layoffs by Salesforce linked to its deployment of AI tools, the company now says it is ...

Artificial Intelligence (AI) performs a lot of work at Salesforce, but the company has no mass lay-off plans yet, CEO Marc Benioff has said.

From auto-updating CRM fields to new industry agents and employee tools, Salesforce’s Summer ’25 update positions Agentforce as a no-code AI engine woven into every enterprise workflow.

That’s an astonishing figure, though when talking to Bloomberg the CEO said it was merely “pretty good,” and he admitted a 100 percent accuracy target wasn’t “realistic.” Salesforce was able to ...

Salesforce Inc. Chief Executive Officer Marc Benioff said his company has automated a significant chunk of work with AI, ...

Salesforce said it is reducing hiring, with 500 customer service staff to be moved into other roles, an adjustment expected to save $50 million.

Liventus will deliver ongoing Salesforce development and support to help streamline operations and scale with Capteris’ ...

Salesforce and Slack surveyed 5,000 desk workers across the globe and found daily AI usage has more than doubled in the past ...

The software giant faces 'growing pressure to increase adoption of Agentforce,' its agentic AI offering, according to an analyst. Informatica's data-management platform could help. Salesforce Inc ...