Cigna is revamping its C-suite and consolidating ... Morgan analyst Lisa Gill wrote in a Thursday note on Cigna’s executive transition. Evanko was “essentially wearing two hats” as Cigna ...

One of the most significant is factoring Cigna’s net promoter score into executive compensation. Reaching certain performance-based thresholds can have a big impact on how much executives bring ...

As part of this initiative, Cigna will link executive incentives to customer ... The company expects its Medicare business transition with Health Care Service Corporation to finalize in the ...

U.S. health insurer Cigna Group (CI.N), opens new tab will hire more staff in people-facing roles and link executive compensation to customer satisfaction as part of sweeping measures to address ...

Bloomfield-based health insurance company The Cigna Group on Monday announced a new, multiyear effort to improve customer satisfaction that in part ties executive compensation to the results.

Cigna will tie executive compensation to customer satisfaction, the company announced Monday. These financial incentives for senior leaders are part of a larger initiative Cigna says will ease ...

“I left my job as a health insurance executive at Cigna after a crisis of conscience,” Potter wrote. Potter revealed that his perspective on the company began to shift in 2005, when Cigna ...