For many, Chick-fil-A is a go-to destination for quality fast food, known for its customer service and tasty ... McDonald's, for example, has seen similar complaints about their nuggets.

Chick-fil-A lost one loyal customer at the drop of a dime. TikTok user Aylin Avci, who goes by @ _staylina on the social media app, alleged in a recent video that she was charged a bag fee for eat ...

Chick-fil-A is known for its simple menu and excellent customer service. The reason people rate it so highly on customer satisfaction is that the restaurant chain seems to be genuinely concerned ...

While not everyone agrees that something has changed for the worse at Chick-fil-A, we broke down some of the biggest perceived differences that are sparking customer complaints. Rumblings online ...