For many, Chick-fil-A is a go-to destination for quality fast food, known for its customer service and tasty ... McDonald's, for example, has seen similar complaints about their nuggets.

Chick-fil-A lost one loyal customer at the drop of a dime. TikTok user Aylin Avci, who goes by @ _staylina on the social media app, alleged in a recent video that she was charged a bag fee for eat ...

While not everyone agrees that something has changed for the worse at Chick-fil-A, we broke down some of the biggest perceived differences that are sparking customer complaints. Rumblings online ...

Chick-fil-A is known for its simple menu and excellent customer service. The reason people rate it so highly on customer satisfaction is that the restaurant chain seems to be genuinely concerned ...