Convey’s customer communication platform helps CenterPoint Energy respond with speed ... a forward-thinking utility meets a purpose-built communications platform designed to scale.

Houston-based CenterPoint Energy Inc. (NYSE: CNP) has named its new chief communications officer ... CenterPoint only has customer contact info for about 42% of its customers.

The action plan includes more than 40 actions to address the resiliency of the electric system, improve customer communications and strengthen emergency response coordination. CenterPoint Energy ...

CenterPoint ... the resiliency of the energy system during this hurricane season." “We are acting urgently to strengthen our resiliency, and improve our communications and emergency coordination ...

HOUSTON – CenterPoint Energy will be holding 16 open house events across the Houston area to elicit customer feedback ... is taking to improve public communications, as well as strengthen ...

The Massachusetts-based crisis communications strategist also works with utility companies, so she understands why CenterPoint Energy is taking ... about 80% of its customer base in the region ...

CenterPoint Energy ... in the country with best-in-class communications." CenterPoint's plans include a laundry list of efforts ranging from expanding its customer service staff by 165 percent ...

CenterPoint Energy has agreed to a rate decrease in its ... “We’re pleased that we’re going to be able to reduce customer rates while at the same time keeping up with customer expectations ...

“At CenterPoint Energy, our customers count on us to ... envisioned as a stepping stone to help redefine and improve customer communications. Convey is proud to work CenterPoint Energy in ...